Lab Administrator Support
Lab Administrator Technical Support
Have a question about or support issue related to myitlab?
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Start by searching our Online Knowledge Base to find an answer to your question! |
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Can’t find your answer? Our myitlab Support team is ready to help.
You can contact Product Support via one of three methods:
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24/7 Help Request Form
Submit your Support request via our online Help request form.
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24/7 Chat with a Support Representative
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Note: You first have to log in or create an account before you start a chat session.
24/7 Chat support is available for U.S.-based products and English-speaking customers only.
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Toll Free 1-877-myitlab (1-877-694-8522)
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Phone Support is available:
Monday through Friday, 8AM to 8PM EST*
(*All times are Eastern Standard Time, U.S)
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Lab Administrator Documentation
The documents included here provide a terrific resource for you to get started setting up myitlab in your
campus lab environments. We update and add documents regularly, in response to customer feedback, so check back often!
Print Documentation (PDF)
Online Interactive Help
Key Online Knowledge Base Articles
For more information, please visit the myitlab FAQs and Instructor Support pages.